Subject to availability, selected South Western Railway routes only. At railway stations using the digital-only ticketing system, youll no longer be able to insert paper tickets into the platform turnstiles. 2. NS has recently issued its personnel with a new mobile chip reader, with a card reader on the bottom. How to Scan and Ride Simply open the RTD MyRide app and scan your MyRide barcode at the validator, and your fare will automatically be deducted from your MyRide balance. You can still find your eTickets in your online account. Mobile tickets in mainland Europe Just check your app to get your mobile ticket. Hop on your trainYou can use an e-ticket at any participating train station. At that point your e-ticket is marked as used and further scans will not work. Travelling with an e-ticket If you are travelling with an e-ticket, you can open the gate by scanning the barcode on the ticket at one of the gates equipped with a barcode reader. Forgotten to bring your charger? If your phone runs out of battery during your journey, you may have to pay an additional fare or could be subject to a penalty fare. Other stations may have temporary entrance and ticket collection procedures in place while the system is rolled out nationwide. Which routes and trains are available? eTickets are available to buy through our website or app. The new ticketing gates at Shanghai Hongqiao station. All rights reserved. *Data is based on a weekly average of journeys taken with an m-ticket between 11.09.16 08.10.16 An eticket and Mobile Ticket are two different types of digital ticket. At the end of your journey, simply check out using the same procedure. Advance Purchase tickets must be purchased before 23:59 on the day prior to travel. GET THE APP. Stay on top of your trip with our next train widget for iOS. Weekly updates to your email inbox every Wednesday, About Us | A standard one-way ticket between Miami and Orlando starts at $79 and goes up to $149 for a premium seat. Your network provider will be able to confirm any charges made. Choose these when booking your journey with us and scan them directly from your phone, no need to print. Due to the limited availability, book early to avoid disappointment. :), Scan this QR code to download the app now. Edit: Maybe I should clarify I'm talking about train tickets and stations. Train tickets for international journeys can be purchased from NS International. The Unlikely Pilgrimage of Harold Fry competition, Strike ticket acceptance, refunds and compensation. All rights reserved. Please have your ticket ready for inspection. Passing through the gates without traveling, Forgetting to check in or out and requesting refunds, Read more about stations with multiple carriers. The machines to validate are either yellow (the old version) or green and white (the recent version). Guangzhou has been particularly hard hit in recent days. Your ticket may be checked by uniformed or plain clothes ticket inspectors at our stations or on board our trains. Step 4: Select the destination and other fields Railcard discounts can also be used with eTickets. You can also use the PDF eTickets in the confirmation email. Available on selected routes. Mobile Tickets are linked to your device, so you have to remove it from one before you can open it on another. They may do a visual check or scan the barcode on the ticket. This includes Advance, Anytime, Off-Peak, Super Off-Peak, singles and returns. Find the answers here. Scan at the ticket gate, or show to staff, Once downloaded, you dont need internet access, Buy in advance and go straight to the platform, Less paper makes for a greener environment. 1 When you buy an eTicket online you will receive it attached to one or more emails separate to the initial booking confirmation email, which acts as a receipt. After a 5 minute window your ticket will be valid for travel. On board, the conductor will scan your e-ticket (paper or off your phone), validate it, and that's it. Tickets bought via an app cannot be bought for more than one person as the ticket is delivered to your specific mobile device and is non-transferable. 1. Return tickets are issued as two individual etickets, one for each direction. There's a glass reader on the barrier like a self-scan checkout. If the questions and answers above cannot solve your problem, feel free to contact us. They are available for all destinations in France (including connecting TGV, INTERCITES and TER services) and in Europe, as well as on services out of Geneva for journeys that include TER and TGV INOUI trains. Chinese citizens, foreign permanent residents and Hong Kong/Macao/Taiwan residence permit holders can use the Self-Service Channel (). How do I collect tickets if I don't have my payment card? Please check before travel. It is best to check the ticket in the 'My Tickets' section prior to arriving at the station; this will also ensure the ticket can be loaded if you lose signal. Then scan the eTicket QR code above the reader to open the ticket gate. Click on the link that corresponds with your trip to access and then activate your e-ticket. You can check out up to 6 hours after you arrive at your destination, after which you cannot check out again. TheGuangzhou-Shenzhenroute now also operates its own separate paperless ticketing. This might be a stupid question but I got an E-Ticket for the first time for today and I was wondering, how do I get through the ticket barrier at the station? For example, you might need it to open a gate. **2FOR1Terms and Conditions apply. If your eTicket has been predownloaded in the app you can access it without signal. Abandoned journey refunds are available on eTickets. Most times this means that you'll board the bus, find the validating machine near the entrance, then push your ticket into the slot, arrow-end first, until you hear the mechanism grind away. You can print it out at any time, up until your trains departure. Refunds can be requested on eTickets that are no longer required, the ticket must be downloaded to the app prior to requesting a refund. May 15, 2013. If all else fails, just ask a chappy/chapess at the station and they'll let you through. Print your ticket instead, and scan it on the barcode reader. Stay tuned to Thatsmags.com for the latest updates. You can also buy a train ticket from a yellow vending machine at the station. An eticket comes as a PDF attached to an email, which you can either open from your email or in our app. You must travel together, regardless of whether youre using GroupSave discount. You must always travel with your railcard. Yes, you can save your eTickets into your Google or Apple wallet. Train tickets Cheap train tickets Cheap ticket alerts Rangers and Rovers . As with paper tickets, it is your responsibility to ensure you can present your ticket for inspection, in whichever form it is in. If you havent got the Trainline app, you can download it on iOS or Android. You can also get expense receipts directly from the app.You can find charging points on most trains and at most stations nationwide. Open returns aren't currently available as eTickets. An e-ticket is purchased online and is emailed to you; you can then either scan the barcode on your phone at the gates or print the ticket out and scan it at the gates.Its as simple as 1,2,31. To register,download the 12306 app and complete the facial recognition verification step, which should take around two to three business days to confirm. If you are travelling with a child, their ticket will be stored separately in the app. It can all be done online! Tourism If you're on the app choose 'Download a mobile ticket' as your delivery option, if available, or 'deliver as eTicket' if booking on the website. The gate will open, allowing you to enter the station. eTickets sold through South Western Railway can only be stored in the ticket wallet on the SWR App. On-board a train, a Conductor or Ticket Inspector may scan your barcode with a handheld device to check the validity of your ticket. With the Amtrak app. Its even easier! A family of four can buy tickets for the whole family for $199 one way. Cookie Notice They are available for all fares except pet fares. Your refund will be automatically credited to your bank account. When it comes time to board, show up to the platform gate to scan your ID. Your station, Your community Improvement Fund, Train service punctuality and reliability, London Victoria (Gatwick Express gates existing readers). E-ticket information will be linked to your original valid ID used at purchase. By buying an eTicket, you agree to allow the Guard onboard our services to inspect your ticket. All rights reserved. Open the PDF attachment on your phone when needed. For foreigners, this step isnt really necessary, as the only machines that accept e-ticket QR codes for boarding trains also accept passports. Washington State. According to the Shanghai Railway Bureau, the plan is to cover all high-speed rail lines and EMU train stops at stations within the region by mid-December 2019. 173 NationalElk 5 yr. ago You can buy eTickets on our website and the South Western Railway app, where your tickets are stored. Guess it depends if the seller requires you to print the tickets or if they have their own app as my preference is to save time queuing 15+ minutes at the one printer at my local station - Uciebila Oct 11, 2019 at 12:28 3 I was going to post exactly the same thing. Train operating companies are working hard to support e-tickets on more routes and fares. Antwerpen-Centraal station is located on the eastern edge of the city centre. Make sure youre signed into your Trainline app, using the same account you used to book your ticket with. What happens if my phone cannot display my eTicket? Customers who cannot show a valid barcode ticket will be treated the same as any other customer unable to provide a ticket. How to buy an e-ticket. Most tickets, except for season tickets and rover tickets, are available as etickets. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Your tickets will be in My Tickets. Trial mobile tickets ID card Your ticket must be activated before travel. See more information about how to board a Chinese train. Just zoom in the barcode on the eTicket on your phone, and scan it on the barcode reader. It's normally around 1 before hand, and free on the day of travel. There are also planned engineering works for today. Do you have a Voyageur loyalty card? Sorry for the many questions. Trial runs started on the Shanghai-Nanjing high-speed train in July, and nearly 19 million e-tickets were sold by the end of October. Your passport or valid ID certificate used for ticket booking will be checked at the entrance for identity check. You can also store it on your smartphone and simply use the display. But the case of a 72-year-old woman, who bought an e . How do you check in and out, and what is the difference between the gates and the check-in poles? Purchase and receive your e-ticket on your phone2. An eticket and Mobile Ticket are two different types of digital ticket. Work for Us | One must validate just the ticket that one doesn't book (the ones for regional trains). Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. Youll receive your non-transferrable ticket by email immediately after purchase. A red X means that the gate is closed. If you're on the app choose Download a mobile ticket as your delivery option, if available, or 'deliver as eTicket if booking on the website. If you travel off-peak using contactless payment, ie. PDF files of your tickets will be emailed to you once your purchase is complete. Please go to our train ticket refunds pageand complete the form. An inspirational learning environment within a kind and caring community. You will then hear two beeps indicating that you have checked out. E-tickets are tickets you can print out at home or download onto your smartphone or tablet. Retrieve your mobile ticket via "My Bookings." Once you retrieve your ticket, you must activate it. You will find them at . Are you having trouble getting a gate open? We use cookies to improve your experience. Ive bought an eTicket through an app. If you do not produce a valid eTicket when requested to do so, it will be considered that you are travelling without a valid ticket. Is there a special protocol or am I best just talking to the nearest official looking person? Give us a call were always happy to chat and see how we can help.Mobile tickets require an Android or iOS smartphone with the free Trainline app to display while travelling. The luxury lifestyle hotel offers contemporary guestrooms, creative spaces, unscripted service and vibrant programming to capture the essence of Nanjings IFC neighborhood, Nostalgic, Spice-Laden & Contemporary Hunanese at Yuan You Tao, 3 More Days Holiday! You can buy eTickets on our website andthe South Western Railway app, where your tickets are stored. If you do not have a printed confirmation of your e-ticket, remember that you must download it onto your mobile phone or print it out from a self-serve kiosk before boarding, The benefits of using E-tickets when travelling by train, Different ways to collect your train tickets, Payment methods accepted to pay for your ticket, National trips in France and international trip, Using your customer account on SNCF Connect, Our general terms and conditions for the presentation of offers, Rail passenger rights and European Regulation n 1371/2007, Tickets and assistance for disabled passengers, No more lost tickets! Apr 26, 2023, 6:26 PM. The shopping area centred on the street named 'Meir' is a 10 min walk away. What if I fail to collect the tickets from a self-service ticket machine? If a ticket can not be read due to a cracked screen you will be required to purchase a new ticket to travel. You'll have a barcode or square QR code. Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. To exit, head to theManual Channel or Self-Service Channel and scan your passport or identification card. Hold the square barcode against the illuminated surface to your right. You can use the 12306 mobile app to get an e-ticket QR code sent straight to your phone. It is best to check the ticket in the My Tickets section prior to arriving at the station; this will also ensure the ticket can be loaded if you lose signal. Then youll pass through security before making your way to the platform. Arrived 1hr 30mins early so the machine wouldn't let me through but a helpful train man opened the gate for me anyway. First MTR South Western Trains Limited 2017-2023. Hold the square barcode against the illuminated surface to your right. Here are the 45 first-phase stations currently offering digital-only ticketing: And here are the 48 second-phase stations currently offering digital-only ticketing: A selection of other stations that are pilotingor have implemented the system: Here are the intercity lines currently trialing a paperless ticketing system: The list of participating stations and lines will constantly change as the paperless ticketing system is implemented nationally. Read more: Travelling by train in the Netherlands >> Find a hotel at Schiphol Airport Amsterdam >> Transit hotels inside Schiphol Airport >> To validate your train ticket you need to check-in. eTicket An eTicket is purchased online and is emailed to you; you can then either scan the barcode on your phone at the gates or print the ticket out and scan it at the gates. The new system aims to reduce ticket fraud and enhancethe overall quality of service. You can also use etickets across Europe. Both platforms also offer mobile apps. Why don't I have a seat. Most of the time you'll need to buy your ticket before getting on the bus, usually at a tabacchi, newsstand or bar, or at the bus station ticket window. foreigners You do not need internet access to activate a ticket. How to Purchase Mobile Tickets No need to print your ticket anymore! If you book, the date and the schedule are just shown on the ticket and you have not to clarify them by validating. The Unlikely Pilgrimage of Harold Fry competition, Strike ticket acceptance, refunds and compensation, ticket checks, penalty fares and our Revenue Protection Policy. #5. Yes, they can. Other third-party apps, such as train booking Mini Programs offered on Alipay and WeChat, also work. The barcodes can either be kept on the phone or printed. Tap the star next to a station, train or bus route you would like to favorite from DepartureVision or MyBus; or when planning a trip tap the star next to the origin/destination for the light rail station. Likewise, it cuts down on problems created by losing or forgetting your ticket. Excuse me, could you please show me the way to the nearest train ticket agency. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. For all information regarding refunds and change of journeys for all ticket types. Note that the above process only applies to stations that have implemented the digital-only ticketing system. Open the email we send you with the PDF (s) attached - this is separate to your booking confirmation email If you like, you can add the eticket (s) to our app or Apple Wallet Scan the QR code from your phone at the ticket gate at the station, or show to staff Mobile Ticket - you'll need our app Open our app and go to My Tickets Enter the Train Station Once your train tickets are issued, follow the direction boards to entern the station's main entrance. . If you are travelling with an e-ticket, you can open the gate by scanning the barcode on the ticket at one of the gates equipped with a barcode reader. Re: Using an E-ticket at Penn Station. Screengrab byThats. Your ticket is automatically saved onto it without you having to do anything. The eTicket must be stored on your mobile phone until the date and time of travel. Groups with etickets that have a GroupSave discount applied must travel together. Open the email we send you with the PDF(s) attached this is separate to your booking confirmation email, If you like, you can add the eticket(s) to our app or, Scan the QR code from your phone at the ticket gate at the station, or show to staff, Tap your Mobile Ticket to activate it just before you travel once activated, you cant request a refund. I am not sure if the barriers at Hereford have been upgraded yet. Yes, etickets are sent as PDF attachments, so you can open them on a different device if you need to. You need to enable JavaScript in your browser to see Live train arrivals and departures through this website (and also instructions on how to enable JavaScript), Get digital eTickets and live train info on your phone - download the app today. More information: https://www.thetrainline.com/information/mobile-tickets Breeze through the train station with a mobile ticket. Simply show the eTicket barcode and your ID to the conductor. Passports Go to the gate with the Scan ticket symbol. At several stations in the Netherlands, more than one rail carrier serves the station. You will receive your eTicket as a PDF attachment to your e-mail receipt. You can also go to the NS alarm and information column. Other Ways to Get Your Ticket Amtrak Kiosk Tickets by Mail Express Delivery Onboard Ticket Purchase and Pickup It is your responsibility to ensure your mobile has enough battery power to display the ticket throughout your journey. Get the latest travel updates, plan your trip and get tickets on the go. Mobile Tickets will be available in the lead passengers Trainline app, you cant share the tickets with the group. To complete this step, youll need to upload two photos: a clear photo of your ID, and another photo of you holding the ID (full face included). To register, download the 12306 app and complete the facial recognition verification step, which should take around two to three business days to confirm. digital ticketing Advertise With Us | In most cases, you can. On the train, just show your e-ticket to our on-board staff. You need to enable JavaScript in your browser to see Live train arrivals and departures through this website (and also instructions on how to enable JavaScript), Get digital eTickets and live train info on your phone - download the app today. Copyright Govia. If I decide not to travel after going through the gates, can I still claim a refund? Other e-tickets will require you to "print a ticket upon departure," which means you will need to use a self-service machine at the train station to print a hard copy of your ticket. How to Use Mobile Tickets with Trainline Trainline 4.95K subscribers Subscribe 217K views 7 years ago Mobile tickets are now available on selected routes with Trainline's app. You can also print out your e-ticket at a self-serve kiosk. The program was also piloted in Hainanstarting in 2018. Then ask an NS employee for help. Note that both the 12306 website and app are only available in Chinese. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. E-tickets are tickets you can print out at home or download onto your smartphone or tablet. Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. As a result, the process of checking your card may differ from what you are accustomed to, as the conductor may ask you to remove your card from your wallet or telephone case. Get the latest travel updates, plan your trip and get tickets on the go. The physical tickets will no longer list your seat number, and instead you will receive a separate paper receipt with trip info. You will hear one beep when you check in. Open the eTicket PDF on your mobile device. They are available for all destinations in France (including connecting TGV, INTERCITES and TER services) and in Europe, as well as on services out of Geneva for journeys that include TER and TGV INOUI trains. For this reason, your should keep your e-ticket until leaving the station at which you arrive. Once your train tickets are booked, head to the stations main entrance and present your passport or valid ID at the identity check desk. If your eTicket cannot be read due to a cracked screen, you will need to purchase a new ticket to travel. You can use the12306 mobile app to get an e-ticket QR code sent straight to your phone. Scan the barcode at the gate3. Travel connections Wi-Fi at our stations On board Back Luggage Bringing a bike or scooter Wi-Fi on board Travelling with pets Penalty fares Travel help Back Assisted travel Getting to the station Priority seat card Baby on board Alternative route maps How weather affects the railway Destinations & offers All rights reserved worldwide. All rights reserved. In order to access your e-ticket, you will need an internet connection to either download it to a wallet app, or to access the attachment in your confirmation email. We'll show you whichever option is available for your route when you book. How do I use this for travel? Find out more about our next train widget. It would be totally valid. How do I collect my tickets from the station? Zero Cases in Shanghai, Sanya Clears All High-Risk Areas, The Importance of a High Quality Early Years Education, 8 New COVID Cases, 3 High-Risk Areas, 8 Medium-Risk Areas, Explainer: How May 1 Became International Workers' Day, Graeme Kennedy: 8 China Destinations I've Loved Getting Lost In, Check Out This Taylor Swift '1989' Immersive Dance Musical, Andaz Nanjing Hexi Celebrates Its Opening. Claims should be made via the website delayrepay.southwesternrailway.com/ or using the forms available at our staffed stations. Save up to 90% by splitting tickets in app. All rights reserved. Are Chinese Train Stations Ditching COVID Test Requirements? Some stations may not have ticket gates for you can scan your phone, but you can always just show a member of staff instead and theyll let you through. In these cases, you can simply show your e-ticket on your personal mobile device (smartphone or tablet). Like paper tickets, one eTicket per person travelling, per direction of travel (if a return ticket). You can even print your eTicket before arriving at the station. You can use digital tickets for the majority of UK train journeys. You just need to remember your train, coach and your seat numbers.
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