rheem performance plus upper element light not on

To check the lower one, I set the upper to the lowest setting (so it would shut off quickly) and then had power to the lower one. A fuse is blown or a circuit breaker tripped. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. Medium 9 Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator by Rheem (2169) Questions & Answers (403) Electronic LED system indicates element and thermostat operation Make sure it fits: measure your space to ensure dimensions fit WA Residents - see disclaimer below before purchasing The fittings are electro zinc plated and polypropylene lined. . Use the electrical tester to test the heating elements and thermostats. If you use propane, your tank might be empty. Old water heater had internal leak not noticed until it was leaking all over. The manual has detailed instructions. Rheems light-duty commercial electric water heaters with Terminal Block are field convertible to meet any light duty hot water application need. Jun 28, 2017 by Turn off the pumps circuit, if you have a well and pump. The replacment helped for a short while, but then the problems returned. Status Lights and Diagnostics (if installed) This water heater may be equipped with status lights located on the top cavity cover. 0000057133 00000 n Hello , i need to replace my indirect fired , and i have a question , if i replace with a electric water heat , i will save money in the end of the year ? If you replaced an electric element, remove the cover to it, and check/tighten the element if necessary. 240 Volt 8 kW Multi Phase Field Convertible Electric Tank Water Heater, Commercial Light Duty 30 Gal. . If everything is tight, the next step is to determine if the relief valve releases water. Ed Lauren. . They sometimes burn out. I've also read this could be the result of a faulty expansion tank. Before beginning the task, he should press the red reset button on the thermostat and check the electrical panel for thrown circuits. Hot water heater is dispensing ultra-hot water. The Rheem Performance Plus 40 Gal. xb```VVN ae90\ PnC ( o(V bE CGc3P%c4F,p` ``t/A/ycEeL?_0 endstream endobj 10 0 obj<> endobj 11 0 obj<> endobj 13 0 obj<>>> endobj 14 0 obj<> endobj 15 0 obj<> endobj 16 0 obj<> endobj 17 0 obj<> endobj 18 0 obj<> endobj 19 0 obj<>stream v3bcwkJyt81Pg_bpr5b? Only take Rheem water heater troubleshooting steps youre knowledgeable about and comfortable with. 2000-2022 Home Depot. The four added wires are shown below attached to the harness connector. Control brings on the upper heating element sooner than normal and leaves it on thru the current demand cycle. 0000001833 00000 n Reinstall the insulation and access panels and turn on the circuit breaker. There is no payment! This problem is more common with electric models since they dont heat water as quickly as gas models. I use this webpage to test my water heater: http://waterheatertimer.org/How-to-test-. Leaking or open hot water faucets. 1) Power on and heating cycle complete. Models range from 30 through 120 Gal. Electric water heater elements are the source of heat for electric water heaters. REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN A STATE THAT REQUIRES DEMAND RESPONSE WATER HEATERS. At Rheem, we strive to innovatebest-in-class products to lead the industryin environmental improvements. This is known as a flip/flop system. Changed lower element which blew. When it reaches a specified temperature, Rheem notes that it shuts off, and the lower heating element takes over, heating the rest of the water. We had 9 people at our home over Christmas and never had a hot water issue. In order to drain the water heater, turn off the cold water supply. Since installation, I noticed that within 5 minutes in the shower (1.75 gallon per min showerhead), the temperature drops anywhere from 7 to 10 degrees. Slip the insulation cover over the T&P Valve through the center hole and align the hole in the side with the opening of the T&P Valve. READ ALL INSTRUCTIONS BEFORE USING. CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. What make and model is our water heater? Common. If your home is in a state that requires Demand Response water heaters, please select an approved Demand Response model available on homedepot.com. Copyright 2020 - 2022 | All rights reserved. HYDROGEN GAS IS EXTREMELY FLAMMABLE!! Problem Possible Causes What To Do Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. Hi Rays and thank you for your question. So I just put a new element in causetop read 240 bottom 110 so figured lower element was bad baught new one right on looked on water heater and now lower one reads nothing have checkedbreaker there fine any help! I just bought and had a plumber install yesterday a Rheem Performance Electric Hot Water Heater Plus 50 gal, 5500/5500 W heating elements, LED lights; model XE50MO9EL55U1. Rheem Performance Vs Performance Plus: Overview Rheem Performance is the lowest rung of the company's gas heater family. John Bryant. Dual element heaters have two thermostats. That's what we thought, and we changed all that to new, but with no luck. When it reaches a specified temperature, Rheem notes that it shuts off, and the lower heating element takes over, heating. Electric medium water heater provides an ample supply of hot water for households with 3 to 5 people. 8 Operating Instructions Safety Controls . Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. . . It is leaked. Your manual should have a parts list in it, or you can find one online. Do not remove the plastic personnel protector covering the thermostat itself. If the water continues to be warm but not hot or heats very slowly, then one of the heating elements or thermostats is bad. The action you just performed triggered the security solution. Answer Summary Gaztech1 here,I am ready to assist you with your issue. I never want to be without hot water again. Remove the jacket access panel(s) and insulation. The Rheem Performance Line. Typical top connection arrangement Typical side connection arrangement For increased energy efficiency, some water heaters have been supplied with a 2-3/8 section of pipe insulation. Make sure all faucets are closed. If the unit has an electronic ignition and it wont fire, the ignition might require replacing. 0000001642 00000 n I can't seem to get power to the lower element of my electric hot water heater the top one reads fine but the bottom one does not. WARNING: If local codes require external application of insulation blanket kits the manufacturers instructions included with the kit must be carefully followed. Initially things were fine, but when cold weather set in I started to notice very inconsistent results with my available hot water. Feb 5, 2022 by Shop Medium Wood Bathroom Vanities without Tops, Single Sink Soft Close Doors Bathroom Vanities with Tops, Shop Party Digital display Portable Speakers, Shop Surface Mount Wall Plate Included Timers, 15 amp Plug Electrical Plugs & Connectors, 15 amp Siemens Electrical Panels & Protective Devices, Shop Dual Hose 12K BTU Portable Air Conditioners, Lasko Bladeless 1500-Watt 28 in. Medium 9 Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator by Rheem (2047) Electronic LED system indicates element and thermostat operation Make sure it fits: measure your space to ensure dimensions fit WA Residents - see disclaimer below before purchasing 0000018380 00000 n Thats what the chart in the . Standard Shank Water Heater Temperature and Pressure Relief Valve, Nano Electronic Descaler Water Conditioner Treatment System Alternative Water Softener, Lower Thermistor Replacement Kit for Rheem Performance Platinum Water Heaters, 24 in. Remove and clean the heating elements. What is your household voltage 110V (North America) or 220/240 (Europe)? The colder inlet water takes longer to heat. 0000001331 00000 n All parts orders should include: ! . FHR: 52 - 63 gallons, based on gallon capacity. What Would Cause an Electric Hot Water Tank to Use More Electricity Than Normal? Action; Energy Guide. Yes No Score 2 Add a comment Most Helpful Answer Need Help? A tripped circuit breaker will shut down an electric heater and gas models that use electricity. Changed lower element and Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor Satisfied Customers Rick is online now Related HVAC Questions My water heater is not heating water. . Answered in 10 minutes by: HVAC Technician: Gaztech1 Hello! Description: This recall involves Rheem brand "Performance Platinum" electric water heaters in 40, 50 and 80 gallon capacities. Rattling noise during periods of water usageInternal heat trap fittings in operation. F ! Limited Tank and Parts Warranty -9 Years, *See written warranty for complete details, Click or tap below to find an authorized Rheem dealer. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. racknrollapa, Feb 16, 2020 by If additional, information is required, refer to the section on, 50 gal. 0000020868 00000 n 0000017839 00000 n It was a bit taller than the old one but only by about 2 so no problem. Sometimes the first shower of the morning would be piping hot, but other times it would be lukewarm. Improper wiring. About 2 years ago, my then 12 year old water heater failed and I replaced it with a new Rheem Performance Plus 50 gallon model purchased from Home Depot. NPT x 63 in. The upper one heats the water in the upper part of the tank first. Not enough or no hot waterWater usage may have exceeded the capacity of the water heater. :FWsjKrWj.Y;TbM}2Q4)4,fg22(%m^S[spkP)2O":wt+)cGrdDihU[)'k=7U"Y_n6KI\!TdHlo]P88wmk2;U M=79J'X,(khGq?!t6 A6j :.tkV"OfKBGv|x}lRk.J KC?(E/M8U#$2P Performance & security by Cloudflare. 0000001863 00000 n That night the water was nice and hot. WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heaters thermostat. 0000018041 00000 n O G 9k8B Wait for the water heater to recover after an abnormal demand. Pull it out quickly, insert the new element, and hand-tighten it. YluTVV|piyd`X\_d 4rg@f%L!eg@QA#) $pIMfSTaZd`5aN&X~@;lR5JjOfBPLnz+}c) If each element is on a separate thermostat the one connected to that element may be bad or the element itself may be. Performance Plus 50 Gal. Medium 9 Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator. 0000191623 00000 n Power checks okay, top element 220v. My T&P valve was leaking, and I replace it with a brand new one seemingly without issue. A: Hi JoeB and thank you for your question. If your gas water heater isnt making enough hot water, try adjusting the thermostat to a higher setting. In HOT WATER again! Thermal Expansion Determine if a check valve exists in the inlet water line. DANGER! After some troubleshooting on the phone with a multi-meter, Rheem sent a replacement upper thermostat. . The basic operation of a two thermostat system (upper and lower) on an electric water heater of 240 volt supply is as follows: Only one element will come on at any one time. The Rheem Performance Plus 50 Gal. The recalled water heaters are gray and have the "Performance Platinum" Rheem logo decal on the front above the thermostat control panel. 0000018992 00000 n You're the best! 0000018686 00000 n Rheem. Related Pages:pool heater quotes, home water heater installation, home pool heater installation, pool heater repair services, high efficiency pool heaters. Check the wires running power from the top element to the bottom one. Jul 1, 2019 by If water continues to drip or flow from the temperature/pressure relief valve, you can replace it with the following steps: If water isnt coming from a fitting or the T&P relief valve, the tank is leaking. This model has a 9-year limited tank and parts warranty plus a 2-year in home labor warranty. .75 Required Volt Connection 240 volt Uniform Energy Factor 0.93 Water Heater Features Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve Labor Warranty 2 Year Part Warranty 9 Year So, give the upper one time to heat up before checking the lower one. . Relief valve producing popping noise or drainingPressure build up caused by thermal expansion in a closed system. 3, 4 FOR YOUR RECORDS Write the model and serial numbers here: # # You can find them on a label on the appliance. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. . And confirmed by the Whirlpool wiring diagram. The thermostat may be set set too low. Wiring checks out okay. xZ{tT>f#3Idfdd2A @H DI,~E[VVLm+>VKkORR)3v~3y> `AeXPlUWvE7Ux>}+ ~ +dVbt?}tWvmJ+{6 z+]G 4Oh|{=bVO`-rN n\RIV#d8ad##vu+[8g3xHQfdH{{gDr!I+`;T`me5pG%6mqWXE#SIYDV!r*'3Pv"h'$8r5df/m wl"}"^JvL< LgPWeHRt3}-1ShyRg^8;`vh'QK"49ST9~{xYlFRB/6Xlap,g>z+B6 ?`2\ N6+GC_x=nWaVd49V24EHDlmD$]WrWedy)hT&>MJ`Ceb+e%kDwg'hZRXuC}"G"M3 . Call 911 or a service technician immediately. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). Install the new thermostat. The water leak from the top heating element wasn't tightened enough. Place a couple towels on the floor if replacing an element. Many modern homes come with dual-element water heaters. 0000001016 00000 n If you do not understand, these instructions or any terms within it, seek, water heater should be directed to the seller, from whom it was purchased. Short models are available. California building code requires all new or retrofit water heaters be installed using an approved method to secure the water tank to the wall. 0000001706 00000 n A dual-element water heater uses two heating elements controlled by two separate thermostats. Just installed a brand new Rheem Performance 40 Gal. Using a wrench, loosen the old valve by turning left/counter-clockwise. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial listings or local utility for qualified service assistance. This one was very straight forward to install. Safety Information Safety Precautions. . PERFORMANCE PLUS High Efficiency electric water heaters are engineered for longer life and feature an electronic LED system Efficiency.93 UEF - US.96 EF - Canada; Isolated tank design reduces conductive heat loss; Dual 5500 or dual 4500 watt copper heating elements; 61 or 97 watts loss on Canadian models; Performance Worked great! . No it can not. A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must be installed in the opening provided and marked for the purpose on the water heater. Replacement Parts. You're using hot water faster than it can make it. This water heater is factory equipped for two (2) wire connection to electrical power. Place a bucket on the floor beneath the valve or hang a light bucket from it, and if there is only water in the bucket the next time it leaks, youve found the source. 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the, Inflation Reduction Act and Tax Credits Find out more, Air-Conditioning, Heating, & Refrigeration Institute. The Rheem Performance Plus 50 Gal. through 120 Gal. They are available in 3kW through 12kW and in 208, 240, 277 and 480 Voltages. Power Upper Element Lower Element Possible light combinations and methods to determine proper function of water heater are shown below. I ended up just turning the lower thermostat to 150 and lived with it like that as we could get by that way. These water heaters start at a UEF of 54 and max out at 81 for the most efficient models. q/ vQZUO ]eGIl$=yaMWFlj Performance Plus Series: High Efficiency Electric, PERFORMANCE PLUS High Efficiency electric water heaters are engineered for longer life and feature an electronic LED system, 125 Edgeware Rd Unit 1, Brampton, Ontario, Canada, L6Y OP5. 0000022811 00000 n This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. Use a screwdriver to disconnect the wires to the bad element or thermostat. Most manufacturers recommend changing the lower thermostat setting, while leaving the upper thermostat at the factory setting. otate the crossbar up and down until it breaks away R from the remainder of the cavity insert. Be sure to read and follow the warnings outlined on the label pictured below. I should note that my water heater has indicator lights on the outside so you can see when a given element is running, and we had noted that the upper element NEVER seemed to run, and even when I turned the upper all the way to 150 and the bottom all the way down, it would not send power to the upper element.
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