If the issue is not defects/damages, your delivery charge will not be credited. Franchise Group Inc. purchased. CUSTOMER SATISFACTION: Furniture must be inspected at the time of delivery for any problems or damages. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Badcock Home Furniture & Mores relationship with you in relation to this website. Notice shall be deemed given (i) 24 hours after the notice is posted on the Site or an electronic message is sent, unless the sending party is notified that the message did not reach the recipient, or (ii) in the case of mailing, two days after the date of mailing. I agree to be contacted by our web sales team to schedule preferred delivery date. Your return must be postmarked within 30 days of the date you received the item. I acknowledge that I have read and agree to the Badcock Terms and Conditions,Delivery Guidelines,Return/Exchange PolicyandExtended Warranty Info. upgrade your browser Step 2: Choose the styling for your return policy. Our bedding comfort policy provides customers with 45 nights to make sure their mattress set meets their comfort expectations. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. After the 90 day period there will be no refunds, however, your balance may be used as store credit. For my delivery, I will make sure Badcock ha the correct phone number to reach me at this time. If an item arrives damaged or with missing parts, online customers dont usually have to pay for return shippingalthough they may be required to repack the item and take it to a shipping facility. In choosing to access the Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. Influence-free. The delivery charge will not be credited and a 15% Re-Stocking Fee will be applied to all returned merchandise. Customers will be required to sign off stating that "the merchandise was received correctly". Lawn and Garden equipment pick-up and delivery charges are the responsibility of the customer. Any sweepstakes, contests, raffles, or other promotions (collectively, "Promotions") made available through the Site may be governed by rules that are separate from these Terms & Conditions. Without Badcock Black Friday Sales, there will be may other way to save. One reselection per customer is permitted. Other sites may link to the Site with or without our authorization, and we may block any links to or from the Site. Badcock does not represent or warrant that the Site or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. Return policies and fees: Like delivery fees, return policies at walk-in stores can vary depending on the retailer. Items returned within 1 day of purchase, but not in like-new condition will be subject to a restocking fee of 25% of the purchase price. (Value City Furnitures return policy says customers must notify store personnel of damage within seven days after delivery.) Refunds for purchases made using a credit card, or Badcock Financing Program, will be credited immediately upon return of the merchandise. The recliner after only 11 months lost its screws and the back of the . Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT: Badcock will investigate occurrences that may involve such prohibited use and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. 8. Return Babcock Son of George Badcocke and Mary Shepard Oath of Milton Residents 1678, For our family record of Return Badcock, interesting thing on the list is the name of Wm Dennison, directly above Retun Badcock's. The oath was mandatory for all males throughout New England, and was administered in 1678. Make any commercial use of the Site or its Content, including making any collection or use of any product listings, descriptions, prices, or images; download, copy, or transmit any Content for the benefit of any other merchant; use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Badcock or generally publicly available browsers; frame, mirror, or use framing techniques on any part of the Site without Badcock's express prior written consent; make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the limited license granted by these Terms & Conditions. Upon termination, all provisions of these Terms & Conditions, which are by their nature intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination. If you decide to link to any such third-party sites, you do so entirely at your own risk. I understand that there is a chance my item may go out stock within the time it takes to set up delivery. Shop Home Office Desks | Badcock Home Furniture &more Desks Home | Living Room | Home Office | Desks Grid List Sort by Display per page EBONY HEIGHTS CONSOLE/DESK $399.95 EMERSON DESK $499.95 $388.00 SAVOY DESK $349.95 ASHBURY DESK $259.95 CHANDLER DESK $199.95 Accent Desk From $299.95 CALYPSO DESK $499.95 LOLA ACCENT DESK From $299.95 THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF BADCOCK HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. The Site is intended for use by individuals 13 years of age or older. The Site may only be used for lawful purposes in accordance with the terms of the license granted in these Terms & Conditions. This includes, but is not limited to, clearance and floor sample merchandise. Please Protect Yourself From Indoor Air Pollution, 21 Small Kitchen Appliances for $100 or Less, Best Places to Buy Furniture for Your Home, Furniture Tip-Overs: A Hazard in Your Home, How to Anchor Furniture to Help Prevent Tip-Overs, Buyer Beware: Recalled Products Are Being Sold on Craigslist and Facebook Marketplace, Do Not Sell or Share My Personal Information. On the Site, we may display names, marks, products, advertisements, or services of third parties, pop-up texts, or links to third-party sites. Badcock will be included in Franchise Group's financial results for about one month of fiscal year 2021 and will not have a material impact on fiscal year 2021 results. Your user name and password are for your personal use only. If the merchandise is defective, then the customer is eligible for full credit for merchandise reselection or a full refund. Buying large furniture? Merchandise not in like-new condition, as well as defaced, abused, neglected, or similar merchandise, may not be accepted for return. Shop Televisions | Badcock Home Furniture &more TVS Home | Electronics | TVS Grid List Sort by Display per page HISENSE 32" ANDROID SMART LED TV $399.95 $199.00 LG 32" SMART LED TV $499.95 $299.00 LG 43" SMART 4K ULTRA HD LED TV $699.95 $449.00 LG 50" SMART 4K ULTRA HD LED TV $899.95 $599.00 PHILIPS 50" SMART 4K ULTRA HD LED TV $799.95 $499.00 Rates for white-glove delivery service can vary significantly from retailer to retailer, but shoppers can expect to pay between $60 and $400, depending on their homes proximity to the store or their total bill. Pricing Information and Availability Badcock cannot confirm the price or availability of an item until after your order is placed. We welcome your comments regarding the Site; however, all comments, feedback, postcards, suggestions, ideas, or other submissions disclosed, submitted or offered to Badcock on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Badcock's property. Posting a thorough return policy can help you reduce that percentage and retain more customers. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. When they did, the most common reason was because the item had arrived damaged or with missing parts, with a few returning items because the quality, comfort, or color wasnt as expected, or because the item did not fit in their home. The customer will be responsible for any greater price difference on the exchange. Badcock Home Furnishing & More promo codes, coupons & deals, May 2023. Save products you love, products you own and much more! Your user name and password are for your personal use only. Not so much. The term Badcock Home Furniture or us or we refers to the owner of the website whose registered office is 3931 RCA Blvd, Suite 3122, Palm Beach Gardens, FL, 33410. On the Site, we may display names, marks, products, advertisements, or services of third parties, pop-up texts, or links to third-party sites. You agree that a printed version of these Terms & Conditions and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms & Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. Badcock Home Furniture, for example, offers full refunds for items that are returned within 10 days of delivery and full credits for items returned between 11 and 30 days, less a 20 percent . You have 24 hours to report any issues regarding your furniture. Your continued use of the Site will indicate your acceptance of the current Terms & Conditions; however, any material change to these Terms & Conditions after your last usage of the Site will not be applied retroactively. Unlike people who shop in a store, online shoppers cant touch a product or see it in person before purchasing it. Return policies and fees: Generally, online furniture retailers return policies are in line with the return policies offered at walk-in stores. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BADCOCK. Area rugs are covered by the manufacturer's written warranty, if any. Must be clean, stain-free and must have "The Law Tag" on it for an eligible return. A fee of $99.95 will apply for the exchange and redelivery of the bedding. YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF THE SITE AND ALL MATTERS ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, UNITED STATES OF AMERICA, WITHOUT REGARD TO FLORIDA'S CHOICE OF LAW PRINCIPLES. Pottery Barn, for example, charges a flat rate for furniture items based on the order total and number of miles, starting at $149 for an order up to $999 and a distance of under 99 miles. |, Mattress Protectors, Foundations & Bed Frames. Most merchandise sold by Badcock Home Furniture &more is covered under our Return and Refund Policy. But getting that new sofa home or returning a recliner? This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. If the item arrives damaged or different from how it was described or purchased, many retailers will pay for the return shipping. Determine the acceptable condition of the item. Pick up Customer will be required to sign a pickup waiver stating they are responsible for securing and transporting their items properly. We do require that the customer has the bedding in their home for a period of 30 nights prior to any re-selection to allow for body/sleeping adjustments. A Participant will receive one (1) entry into the Promotion for a valid mail-in entry received. All rights reserved. Badcock is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such website. "As-Is" merchandise is excluded from this return and refund policy and no exchanges are allowed. Well I told her under Badcock return policy it states within the 1st 1-10 days after delivery items can be return IN LIKE new condition for FULL refund exchange or return. Except for such material changes, the Terms & Conditions that were in effect at the time any claim or dispute arose between you and us will be applied. TO THE FULL EXTENT PERMITTED BY LAW, BADCOCK DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE. Accessing, downloading, printing, posting, storing, or otherwise using the Site or any of the Content for any commercial purpose, whether on behalf of yourself or on behalf of any third party, constitutes a material breach of these Terms & Conditions. Bedding must be free of soiling and stains and have proper center support if either a queen or king size, otherwise the manufacturer's warranty is voided. Any concealed damage must be reported to customer service within 24 hours. You have up to 24 hours to inspect your merchandise to guarantee a full refund (due to damaged/missing parts). Copyright 2023 Badcock &more. He married Sarah Deneson on 1 December 1681, in Milton, Suffolk, Massachusetts Bay Colony, British Colonial America. I haven't had it long enough to vouch for it's longevity, but so far. Warranty is only valid in the service area (Palm Beach, Broward, Dade, Martin, or Monroe . Still, there are three steps you can take to avoid purchasing a product online that you realize you dislike when it arrives at your home. No Refunds, Reselection only. $100 OFF NEW PURCHASE OF $1198+ PROMO CODE: SPRING100, $200 OFF NEW PURCHASE OF $1998+ PROMO CODE: SPRING200. All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of Badcock or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. Any Renewal, if granted, will be priced at an appropriate rate based upon the age and condition of the merchandise at the time of renewal. If a customer returns an item within ten days of delivery, they can receive a full refund or exchange their purchase. Ad-free. Meanwhile, Wayfair offers customers free standard shipping on orders of $35 or more, and it charges a flat shipping rate of $5 on orders less than $35. 2. No refund will be given to the customer if the exchange difference is less. Providing any untruthful or inaccurate information is a breach of these Terms of Use and may result in cancellation of your order. Also, stores might not refund a customers original delivery fees. THE MAKING OF CLAIMS OR RESOLUTION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Repacking large furniture, though, can be difficult. Create steps for the customer to follow (e.g. If at any time you do not accept all of these Terms & Conditions, you must immediately stop using the Site. Upon any such termination, your right to use the Site will immediately cease. EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND BADCOCK. If you signed for your delivery and discover any concealed damage or missing parts, please contact customer service right away at 1.888.616.6673. Some stores will accept returns outside their normal return window in exchange for store credit. This may sound like a no-brainer, but if you want to buy furniture that fits your space well, its important to take precise measurements of the room in your home that youre furnishing and compare that with the furnitures dimensions. When picking up your merchandise, please bring your ID and proof of purchase. You may not assign, transfer, or sublicense any of your rights or obligations under these Terms & Conditions without our express prior written consent. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: 15 Dropshipping Business Ideas for 2022. Reset your password. We will help you get needed replacements as quickly as possible. For website sales, a member of your local store will contact you to provide the time and to validate the pickup address where your goods will be available. Your username maybe be your email address. For Wells accounts, the customer must pay all charges up front before any exchanges or returns are scheduled. 3. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). |, Mattress Protectors, Foundations & Bed Frames. It is strongly suggested our customers purchase one of our mattress protectors (sold separately) to protect their investment and warranty.The warranty period on replacement bedding reverts back to the original purchase date. In that scenario, you may have to get the return back to the store or to its warehouse yourself (though some stores will come pick up a return if its too large to ship back easilysometimes free, sometimes for a fee). Laptops and Tablets must be factory reset and all passwords must be removed. Each time you use the Site, you should review the current Terms & Conditions. Like walk-in stores, many online furniture retailers also offer white-glove delivery for an extra fee. Customer satisfaction guaranteed against defects/damages within 3 days of delivery. Accessing, downloading, printing, posting, storing, or otherwise using the Site or any of the Content for any commercial purpose, whether on behalf of yourself or on behalf of any third party, constitutes a material breach of these Terms & Conditions. Our refund and return policy template is free and helps businesses like yours display a comprehensive, easy-to-read policy in just a few clicks. RESELECTION POLICY: For any reason other than damages or defects, a one-time merchandise reselection for equal or greater value is allowed for up to 3 days after delivery or within 3 days of pick up. Daniel Bortz is a freelance writer in Arlington, Va. His work has been published by the New York Times, the Washington Post, Newsweek, Money magazine, and Kiplinger's, among others. Please follow Badcock Policy and Procedure for determining return and refund amount for any non-merchandise offerings included in the Order. Merchandise must be in perfect condition. Below we'll go over why you need a return policy, show you some examples, and provide you with a free . RETURN POLICY:If a customer wants to return part or all of their merchandise for any reason other than damages or defects, they must contact Customer Service within 3 days after delivery and arrange for immediate pick up of merchandise being returned. Prior to accepting an order, we may also request additional information from you. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S). Badcock reserves the right to make changes to these Terms & Conditions at any time, and such changes will be effective immediately upon being posted on the Site. browser. Here at Badcock we offer free layaway, meaning we won't charge you any service fees or interest while you are making payments towards your merchandise! In addition to all other rights available to Badcock including those set forth in these Terms & Conditions, Badcock reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders. Delivery I have requested delivery of these items. The mattress is supportive without being hard with just enough cushioning to be gentle on joints and bones. Second, view the product listing on several devicessuch as a cell phone, a computer, and a tabletto make sure youre getting an accurate picture of the color. White-glove delivery solves those problems. Passwords are 6-20 characters with at least one number and letter. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague.