Tech fanatic. Floating Therapy: Under the Vantage Heroes program, Vantage Deluxe World Travel sets aside rooms each year which they use to honor groups of people who have been through a tragedy so that they can have time away with one another, to laugh, share stories, and relax. D&B Business Directory HOME / BUSINESS . Their tours aim to offer group adventures designed to bring their clients one of a kind cultural experiences. The number of complaints filed against the company from Massachusetts residents? at Usually they throw in a 'city' tour, and maybe a tour to a 'factory' or 'jewelry' store where you can spend if you want too. However, we ask that youplease do not call Vantage at this time. I can unsubscribe any time using the unsubscribe link at the end of all emails. She says that shes excited to watch how the lives of these inner-city kids will forever change because they had the experience to travel to new cultures and to experience the world from a whole new vantage point. Paid by CC. It was founded in 1983. Contact over 250M professionals instantly by email or phone. Join Date: Jun 2004. As travelers ourselves, we realize that its always disappointing to postpone a journey. Put on CC for travel miles. More than 700, mostly for trips, We encourage Massachusetts residents having trouble seeking refunds from Vantage to, Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a, The page, which points to a data security incident as the, cancellation of a 10-day European spring tulips cruise, archived version of the companys website, high-profile case involved Lewis and his brother, Alan Lewis, Vantage has racked up more than 50 one-star reviews, according to the anonymous employee review website GlassDoor. I requested an email documenting todays conversation. My Whirlpool stove is defective again. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. at Reveal You are also agreeing to our Terms of Service and Privacy Policy. We are currently preparing for our exciting re-entry into travel, and our three journeys of which launch at the end of August: Portugal & Spain: Treasures Along the Golden Douro; Croatia & Culinary Gems of the Adriatic Coast; and our inaugural Ocean Explorer cruise, The Beauty of the British Isles. LinkedRise, People & Performance Manager en Ausenco If you have a consumer problem,please contact our team at Elliott Advocacy through this form. ParrottMom says no. I have been waiting since last year for refunds totaling $37,416 for two trips I cancelled. United States Attorney Donald K. Stern and Michael Ahern, inspector in charge, Northeast Division, U.S. In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. Gemini Research was founded in 2006 and was the first company in the world to invest in a biomedical company. In our 36 years, weve prided ourselves on delivering outstanding and unforgettable journeys to our travelers. Founder @ Vantage Deluxe World Travel. Click the link above to find out more. Southwest just got a one-two punch for its holiday misdeeds. Called them today. 82 Ratings. We have been in "Refund Review Status" since May 19, with still no ETA for payment. Mr. Henry R. Lewis, CEO Customer Contact Ms. Sonia Mendes, Customer Service Representative Additional Contact Information Fax Numbers (617) 878-6145 Primary Fax Phone Numbers (800) 322-6677. If you are one of these travelers, youve likely already received an email from us about your 2020 journey. Can I get my 173,116 Chase Ultimate Rewards points refunded? Cultivate Caring: Patricia has traveled much of the world and that experience has also allowed her to see an opportunity to make cultural connections for Vantage passengers while simultaneously making important financial impact on small villages along their riverboat tours. But about a year later, Henry Lewis, Also during this time period, a planned merger of Grand Circle and Vantage, I had a lot of faith in his word, Henry said in a. The $70 million, Polar Code 6 vessel and its Ulstein X-Bow, designed for smooth sailing in rougher waters, may look familiar its one in a series from SunStone Ships that other expedition brands have chartered. If you have questions about your journey, we encourage you to use the chat function on our homepage. Oops, I meant to say the laundry lists instead of laundry bags had Vantage printed on them. Sign Up for Our Monthly Cruise Newsletter. I have been on several tours that my wife and I thought were terrific, yet people comlained about things. President and Chief Executive Officer. and h****[emailprotected] Do I have to pay this service bill? Vantage is a Deluxe expedition cruise, small ship ocean cruise, river cruise, and land adventure travel company serving travelers and travel agents since its founding by Henry R. Lewis in. How do you get off????? Earlier this year when we postponed our journeys, we made that decision with the health of our travelers and dedicated associates in mind. Michael: They why are you? This is the version of our website addressed to speakers of English in the United States. Following Ocean Explorer will be a second sister ship Ocean Odyssey coming online in 2022. Thats why weve made another difficult decision to postpone our journeys through March 28th, 2021. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. In the end, the court ruled against Henry and ordered him to pay the Boston Foundation $29.2 million for its shares. I want emails from Fodor's Travel with travel information and promotions. In his professional career, Lewis has experience in managing businesses of all sizes and regional leagues. Not the Henry Lewis you were looking for? Others Named Henry Lewis. Its fleet of about 20 ships a combination of owned and leased vessels sail to all seven continents. I just wanted to know if related. At the moment, were hard at work contacting all impacted travelers and rescheduling their journeys. Subsequent emails have gone unanswered. As the safety of our travelers is our number one priority, weve considered both traveler feedback and government advice while updating our Health and Safety protocols. at Let us know how it works out. Even so, 2021 has thrown some curveballs our way and we recognize the need to again postpone our journeys through August 25th. A business newsletter from Globe Columnist Larry Edelman covering the trends shaping business and the economy in Boston and beyond. at In May 2019, my mother and I booked a deluxe Alaskan vacation with (ta && ta.queueForLoad ? address is he****[emailprotected], Henry Lewis's business email Public speaker. Ranked #184 out of 3,673 for Also, weve just extended our Book with Confidence policy to cover all journeys reserved through February 24, 2021. Vantage offers high quality yet affordable tours for mature travelers while Grand Circle calls itself a leader in international travel, adventure and discovery for Americans aged 50 and older., Im more of a Hilton and hes more of a Ramada, said Henry Lewis of his brother. The feedback she received from the program was so overwhelming that Vantage began hosting entire communities of people who had heroically faced tragedy, so that they could enjoy the trips together. She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. }Customer Service. Henry Lewis works in the Leisure, Travel & Tourism industry. Location. Vantage cancelled us early April. Besides the jilted customers who have spoken out recently about the canceled trips, the companys digital footprint is littered with grievances stretching back years. How long should it suffer? Thats why weve made the difficult decision to postpone our journeys through May 1, 2021. It was supposed to be a short-term business transaction, but he hasnt paid me back, Henry Lewis said as the suit was filed last week. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or check My Portfolio for travel alerts or to make a payment.. With the exception of Americas Magnificent National Parks and Trans-Canada Rail Adventure & the Rockies, weve made the difficult decision to postpone all journeys through June 1, along with some additional departures beyond June 2021. More than 700, mostly for trips canceled due to the pandemic. le-de-France. I strongly suspect that Vantage and Grand Circle are related. Reply. However, most of their 'excursions' are 'optional' which means that you will spend lots more than you bargained for, and when all added up, it is not very cheap. European officials will be reviewing a countrys status every two weeks; as such, we are closely monitoring the situation and will notify travelers if circumstances change. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. As you know, the global COVID-19 pandemic has made travel very tricky. Henry has 1 job listed on their profile. If you need to flag this entry as abusive. Roche. As always, we made this decision with the health, safety, and security of our travelers and partners around the globe in mind. at Throughout this crisis, weve remained encouraged by the resiliency of our travelers many of whom are so eager to explore the world again that they have already started reserving their favorite journeys in 2021 and beyond. Supercharge your prospecting on LinkedIn and across the the web, 10x your recruitment & sales conversations. Founder @ Vantage Deluxe . We look forward to traveling with you in 2021 and beyond. Told them refund only. I feel your pain. Many users warn people not to book with the company, describing protracted wait times for refunds for canceled trips and difficult customer service experiences. Vantage Deluxe World Travel. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Leaders Excellence at Harvard Square, Executive Director - Morgan Stanley Answers about refunds, meanwhile, are in short supply. Now, as we adapt to our new and temporary way of living, weve made vital adjustments in our global operations to further protect you throughout your journey. at Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a temporary website Vantage set up. He has also created and delivered hollowpoint training courses to multiple airlines, resorts, and businesses.Lewis has a strong technical background. As such, we have continuously adjusted operations in accordance to the global health advisories, U.S. State Department, and local governments around the world. Now, I learned not to trust anybody. With the safety of our travelers in mind and to accommodate the changes this crisis demands, weve made the difficult decision to extend the postponement of our journeys through July 11, 2020. Contributors control their own work and posted freely to our site. No credit card required. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com. If you had done the internet homework so available as you claim you would have seen this. Henry Lewis's Professional Skills Radar Why? The first was cancelled within their required time for full refund. I apologize for the inconvenience. On Tuesday, the state Attorney Generals office released updated data about Vantage. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. Senior Technical Recruiter Lets work together to create a safer travel experience for everyone. The travelers are submerged into a new and different culture, creating a once in a lifetime experience, while the citizens enjoy sharing their stories and selling their products to the travelers. Henry R. Lewis Chief Executive Officer Vantage Deluxe Travel "I visited Normandy to honor my father, Cpl. Total amount $48,600 paid in full.We get no response when we call the telephone numbers - busy signal or no connection. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times, and we are prioritizing impacted guests. This delay in processing our refund has gone on for over 3 months now, and meanwhile they have had the free use of our $28,000 in upfront payments for over a year. I charge more, but put people in better hotels at better locations., Brothers reach settlement in $10M travel agency, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Reddit (Opens in new window), Brothers reach settlement in $10M travel agency loan flap, New pediatric guidelines aim to treat obesity without stigma. #ada-button-frame { We are currently in the process of contacting all impacted travelers, and appreciate your patience as we work with guests based on the immediacy of their departures. Morgan Stanley, Head of Talent Acquisition North America at The Focus As CEO at Vantage Deluxe World Travel, HenryLewis is charged with leading the company to 158% first year growth and reaching international heights. ******************, Ms. Sonia Mendes, Customer Service Representative. Find Henry Lewis's accurate email address and contact/phone number in Adapt.io. The number of complaints filed against the company from Massachusetts residents? To ensure that you have a smooth travel experience, you will need to know the requirements for both your specific airline carrier and the country youll arrive in prior to your departure. Vantage Travel launched in 1983, starting with tours to Australia and New Zealand, according to an. The business asks that you email them at vantagetravel.customercare@gmail.com. All rights reserved. personal & work email addresses, as Paid balance 2/2020 by CC. According to Vantage Deluxe World Travel's Facebook page the business is currently experiencing a network distruption that has limited its abilities to access its network and impact their ability to perform certain operational tasks. Weve listed some considerations below to help you plan. Wake up to the day's most important news. I recently sat down with Patricia Lewis to learn about the Vantage Foundation and its Vantage Heroes and Vantage Cares programs where she has fashioned her love for travel into a legacy of healing strangers, honoring selfless people, and changing the world. What is Henry Lewis's role at Vantage Deluxe World Travel? As we continue to navigate this global health crisis, weve all been required to change our lives and exercise increased flexibility. CALL 1-800-322-6677 Leader in Women's Solo Travel The Solo Traveler Experience FREE Roommate Matching Top Solo Journeys for Women 111 Tips For Women Travelers Third Guest Sails Free Ways to Save Ways to Save FREE Single Supplements Save with SmartPay on 2023, 2024 & 2025 journeys Travel Protection Family & Friends Travel Frequent Travel Rewards